Draft status and responsible entity
This is a review draft, not a finalized or binding privacy policy. It is not represented as legally sufficient or exhaustive and does not eliminate lawsuit risk.
[OWNER/COUNSEL: identify the legal entity that determines the purposes and means of processing, its address, the jurisdictions covered, and whether GableGlim acts as a controller, processor, service provider, or in another role for each data flow.]
Information and sources currently confirmed
The checked-out product currently processes the following categories through the described features. [OWNER/COUNSEL: confirm the exact personal-data categories, whether this list is exhaustive, and the source of each category for every feature.]
- Contractor account email and contractor profile details, including business name, supported trade or trades, and service area, plus saved FAQ questions and answers.
- Homeowner service-request contact information, property and service details, and answers entered into the service-request form.
- A homeowner’s FAQ question and recent conversation context, together with selected content from the contractor’s saved FAQs, sent to the AI proxy to support an answer.
- Saved service requests, FAQ conversation records, and appointment records associated with the product flows.
- An attempted booking-confirmation email using booking and contact details; the attempt does not guarantee delivery.
- The contractor account email and account reference used with hosted membership checkout and subscription-status checks.
Purposes reflected in the product
The confirmed product purposes are to maintain contractor account and setup configuration; receive and retain website service requests; provide saved-FAQ answer support using the question, recent context, and selected saved-FAQ content; retain relevant request, conversation, and appointment records; attempt a booking confirmation email; and start and check the status of the contractor’s hosted membership checkout.
[OWNER/COUNSEL: confirm the complete purpose inventory and determine the lawful basis or other required justification for each purpose in each applicable jurisdiction. This draft does not select a legal basis.]
AI processing and sharing
For FAQ answer support, the question, recent conversation context, and selected saved-FAQ content are sent to the AI proxy. The account email and reference are used with the hosted membership checkout and subscription-status flow. A booking-confirmation email is attempted through the configured email service.
[OWNER/COUNSEL: identify each provider, its role and subprocessor relationships, the data it receives, its permitted uses and retention, and any other recipients or disclosures. Do not infer provider retention, model-training practices, or data-location practices from this draft.]
Transfers and security
[OWNER/COUNSEL: confirm storage and processing locations, international transfer mechanisms, technical and organizational security measures, incident handling, and any security statements that can be substantiated. No location, transfer safeguard, or security certification is asserted here.]
Retention and deletion
[OWNER/COUNSEL: set retention periods or criteria for contractor accounts, profile and FAQ configuration, homeowner requests, FAQ conversations, appointment records, and billing references. Explain deletion, backup expiration, legal retention, and account-closure behavior. No retention period is established in this draft.]
Individual rights and requests
[OWNER/COUNSEL: identify the rights available to contractors and website visitors by jurisdiction, any verification process, response timelines, appeals or complaints, and how requests are routed between GableGlim and a contractor. No rights process is finalized here.]
Privacy contact and changes
The company inbox supplied for this task is gableglim@polsia.app.
[OWNER/COUNSEL: confirm whether this inbox is authorized for privacy requests and legal notices; otherwise provide the designated privacy contact and address. Confirm how policy changes will be announced and when they take effect.]